The present conditions are subject to the provisions of Law 7/1998, of 13 April, on General Contracting Conditions (LCGC), Law 26/1984, of 19 July, General Law for the defence of Consumers and Users, Directive 97/7/EEC, of 20 May 1997, applicable to contracts developed through the Internet between consumer and supplier and other applicable legal provisions in force.
General terms and conditions for the grupogaldana.com website
grupogaldana.com, hotelcalagaldana.com and hotelsurmenorca.com are Internet domains and registered trademarks of GRUPO GALDANA. The use by the user of the services contained in the GRUPO GALDANA web site implies the express acceptance of the following general conditions of the domain and the explicit acceptance of the general conditions implies an agreement between the user and GRUPO GALDANA.
The user declares that he/she is of legal age (over 18 years of age) and has the necessary legal capacity to contract the services offered by the suppliers on the GRUPO GALDANA website, and also declares that he/she is bound by this agreement and understands and fully accepts the conditions set forth herein for using this website.
GRUPO GALDANA is not responsible for the misuse of passwords that the user may carry out as a registered client when booking or contracting tourist products on the GRUPO GALDANA web page. It is the user’s responsibility to properly safeguard the keys and passwords provided for access as a registered customer, preventing improper use by third parties.
The user may register as a client, for which purpose he/she declares that all the information provided at the time of registration is true, complete and accurate and that in accordance with Organic Law 15/1999 on the Protection of Personal Data (LPD), the Regulation on Security Measures for Mixed files containing personal data (R.D 994/1999 of 11 June 1999) and other applicable regulations, the person registering expressly authorises the GRUPO GALDANA to include the personal data contained in the above fields in a mixed file, as they are necessary for the proper provision of its services. It is indicated that the person in charge of the file is the GRUPO GALDANA commercial company, for the purposes of exercising the rights of access, rectification and cancellation provided for in the Law. Likewise, the communication of said data to third parties is expressly authorised when necessary for the adequate provision of the services contracted.
GRUPO GALDANA has the necessary permits and licences for the activities of a company in the hotel sector.
All communications produced electronically between the user and the GALDANA GROUP as well as the contracts of the tourist service providers with their general conditions will be stored on durable computer media and accessible for subsequent consultation for a period of THREE YEARS (3). The company providing computer services to the GALDANA GROUP guarantees the integrity and non-manipulation of the aforementioned stored files and their express submission to the Organic Law 15/1999, as well as to the Regulation on Security Measures for Mixed files containing personal data (R.D. 994/1999 of 11 June 1999) and Law 34/02 of 11 July 2002 on Information Society Services and Electronic Commerce.
The user will have access to information on the products and services offered on the GRUPO GALDANA WEBSITE by the providers of the aforementioned services, and may also make reservations for the services of those providers he/she chooses, subject to the specific terms and conditions established for each case. The general terms and conditions of the supplier’s contract may be consulted on the GRUPO GALDANA WEBSITE and will also be sent by e-mail to the registered user who requests them. The customer, upon receipt of the documentation relating to the contracted service, must sign the acceptance of the general conditions of the service provider’s contract, which he/she will have received beforehand by e-mail. In this sense, the offers and information on tourist products that appear on the GRUPO GALDANA WEBSITE come from, are prepared and maintained by third party service providers and can never be considered as direct offers from the GRUPO GALDANA to the users of the WEBSITE.
All contents, trademarks, logos, drawings, etc. appearing on the GRUPO GALDANA WEBSITE are protected by intellectual and industrial property rights which are expressly reserved by the GRUPO GALDANA or, where applicable, by the persons or companies listed as authors or holders of the rights. Violation of the above rights will be prosecuted in accordance with the legislation in force. Therefore, it is forbidden to reproduce or exploit by any title or means the totality of the contents of the GRUPO GALDANA WEBSITE for uses other than the legitimate information or contracting by users of the services offered.
The user accepts that the legislation applicable to the operation of this domain service is Spanish law and submits to the jurisdiction of the Courts and Tribunals of Menorca for the resolution of any differences arising from the interpretation and/or application of these clauses. GRUPO GALDANA reserves the right to make any changes it deems appropriate to the terms and conditions established. Modifications will be highlighted on the GRUPO GALDANA WEBSITE at any time and without prior notice.
The sending and forwarding of data by the user through the GRUPO GALDANA WEBSITE or the information it sends is protected by the most modern electronic security techniques on the network. The data supplied and stored in our databases are also protected by security systems that prevent unauthorised third parties from accessing them.
The links to other web pages that appear on the pages of the GRUPO GALDANA are merely for the purposes of informing the user, and the GRUPO GALDANA accepts no responsibility for the products, services or content offered or supplied on the destination pages.
The registration of the user as a guest (either by registration or by confirmation of a reservation) of the GALDANA GROUP implies knowledge and express acceptance of these general conditions. The contracting of a specific service offered by the service providers listed on the GALDANA GROUP implies the understanding and explicit acceptance of the general contracting conditions of the provider in question, which are included on our WEBSITE.
Privacy and Safety
All personal information provided at the time of registration will be included in a mixed file of a personal nature, and protected by the Organic Law 15/1999 on the Protection of Personal Data (LPD), as well as by the Regulation of Security Measures for Mixed files containing personal data (R.D 994/1999, of 11 June), Royal Decree 1332/1994, of 20 June on the development of aspects of Organic Law 5/1992 of 29 October on the Regulation of mixed processing of personal data (RLORTAD) and Law 34/02 of 11 July on Information Society Services and Electronic Commerce, thus guaranteeing the confidentiality and integrity of the information, preserving the honour, personal and family privacy and the full exercise of the user’s personal rights.
Once you have booked a service, you must specify on our website all the information necessary to identify yourself, as well as your credit card number and expiry date; this information will be essential to process your reservation. This data, with the exception of credit card details, will be stored in a file owned by GRUPO GALDANA in accordance with the Organic Law 15/1999 on the protection of personal data, and the Regulation of Security Measures (R.D 994/1999), and Law 34/02 of 11 July on Information Society Services and Electronic Commerce, on a secure server, and we guarantee that we will treat all personal data with absolute confidentiality. In order to offer you the best service, GRUPO GALDANA may use this information to inform you of promotions, special offers and other information that may be of interest to you.
In compliance with the provisions of Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data, GRUPO GALDANA customers may at any time exercise their rights of access, rectification, cancellation and opposition by writing to GRUPO GALDANA or via our e-mail address.
Certification Authority (CA).
It is an entity that is responsible for authenticating participants in Internet transactions. The CA is therefore responsible for issuing certificates to users so that they can use them in their secure communications with other network users. The certification authority used is Verisign, Inc. This CA is already a classic provider of public key infrastructure and digital certificates for the establishment of secure communications over the Internet and other private networks. The company has formed strategic alliances with companies such as Visa, EDS, Netscape, Microsoft, AT&T, Oracle, AOL, etc. As you can see, all the sections of this website where we request sensitive information use the SSL communications protocol. This means that the information that travels over the Internet from your computer to our server at GRUPO GALDANA is encrypted, so that only the server is able to understand it. This process requires the server to be authenticated by an electronic certificate issued by a certification authority, which ensures that you are accessing the GRUPO GALDANA server and sending hidden information to the other servers on the network. This process ensures that the data we send to the server cannot be intercepted by any external agent, and that nobody can impersonate us and carry out operations on our behalf.
GrupoGaldana, Cala Galdana hotel & villas d’Aljandar and Club Hotel Sur Menorca are registered trademarks of GRUPO GALDANA.